FREQUENTLY ASKED QUESTIONS

HOW DO I WASH THE SCARVES?

Wash on cold on the delicate cycle. Then Air Dry.

WHAT TYPE OF CUSTOM WORK DO YOU DO?

Anything. Really anything. Anything that can be drawn upon: denims, cottons, poplin. Jumpsuits, dresses, pants, purses, shirts. You name it.

SHIPPING QUESTIONS

The Clearly Collective is not responsible for lost or stolen items. Please be sure to track your items carefully because of iths.

OUR PRE ORDER PROCESS

Due to the handmade nature of these items, production takes longer than usual.

All items are preordered unless otherwise noted.

PREORDER TIMELINE EXAMPLE

November 28th - Pre-Order window for January closes. Pre-Order for February Opens. All orders from month are sent to manufacturer.

Jan 1st - 20th - Scarves are manufactured

Jan 20th - 30th - Packaging & Shipping 

Jan 28th - Next month pre-order period closes. Process repeats.

WHAT IS YOUR RETURN POLICY?

Due to the high quality and customization of each item, refunds and returns are not accepted.