Frequently Asked questions
how do I wash the scarves?
Wash on cold on the delicate cycle. Then Air Dry.
what type of custom work do you do?
Anything. Really anything. Anything that can be drawn upon: denims, cottons, poplin. Jumpsuits, dresses, pants, purses, shirts. You name it.
The Clearly Collective is not responsible for lost or stolen items. Please be sure to track your items carefully because of iths.
OUR PRE ORDER PROCESS
Due to the handmade nature of these items, production takes longer than usual.
All items are preordered unless otherwise noted.
PREORDER TIMELINE EXAMPLE
November 28th - Pre-Order window for January closes. Pre-Order for February Opens. All orders from month are sent to manufacturer.
Jan 1st - 20th - Scarves are manufactured
Jan 20th - 30th - Packaging & Shipping
Jan 28th - Next month pre-order period closes. Process repeats.
What is your return policy?
Due to the high quality and customization of each item, refunds and returns are not accepted.