Privacy policy

Last Updated: March 25, 2025

Privacy Policy

At The Clearly Collective ("we," "us," or "our"), we deeply value the trust you place in us. Protecting your personal information is not just a policy—it’s our commitment to ensuring a secure, seamless, and personalized luxury shopping experience.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from www.theclearlycollective.com (the "Site") or otherwise communicate with us regarding our services (collectively, the "Services").

By using our Services, you acknowledge and agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please refrain from using our Services.

1. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, compliance requirements, or enhancements in security. Any modifications will be posted on our Site with the updated "Last Updated" date. Your continued use of our Services constitutes acceptance of any changes.

2. What Personal Information We Collect

We collect personal information to curate an exclusive and personalized shopping experience. The types of information we collect include:

Information You Provide Directly

  • Contact Details (Name, Address, Email, Phone Number)
  • Order & Payment Information (Billing & Shipping Address, Payment Confirmation)
  • Account Credentials (Username, Password)
  • Customer Support Communications (Messages & Requests)

Information Collected Automatically

To enhance your experience, we collect Usage Data through cookies and tracking technologies. This may include:

  • Device Information (Browser Type, Operating System)
  • Network Information (IP Address, Connection Data)
  • On-Site Activity (Pages Visited, Time Spent, Purchase Behavior)
  • Information from Third Parties

We may collect information from trusted partners, including:

  • Payment Processors (To facilitate secure transactions)
  • Marketing & Analytics Partners (To tailor your experience with us)

3. How We Use Your Information

We use the personal information we collect to:

  • Provide a Bespoke Shopping Experience: Ensure your orders, preferences, and special requests are fulfilled to the highest standard.
  • Offer Personalized Recommendations: Curate product suggestions and exclusive previews based on your interests.
  • Secure Your Transactions: Implement advanced security measures to protect your data and prevent fraud.
  • Enhance Customer Service: Assist you with inquiries, returns, or order tracking.
  • Comply with Legal Obligations: Fulfill applicable laws, enforce agreements, and prevent fraudulent activity.

4. Secure and Discreet Data Sharing

We may share your information only when necessary and always with your privacy in mind:

  • Payment & Fulfillment Partners: To process your orders and ensure seamless transactions.
  • Marketing & Brand Affiliates: To inform you of exclusive offerings—you may opt-out at any time.
  • Legal & Compliance Authorities: As required by law or in cases of fraud prevention.

We do not sell or share personal information for unrelated marketing purposes.

5. Cookies & Tracking Technologies

For details on Shopify’s use of cookies, visit: Shopify’s Cookie Policy.

6. Security & Data Retention

We prioritize the highest security measures, including encryption, access controls, and secure authentication protocols. While no system is infallible, we take every reasonable precaution to protect your personal data.

We retain personal information for as long as necessary to fulfill your requests, maintain accounts, or comply with legal obligations.

7. Contact Us

We are here to assist you with any privacy concerns or questions:

The Clearly Collective
Email: team@theclearlycollective.com

For urgent privacy matters, please indicate "PRIVACY REQUEST" in your subject line for priority handling.

At The Clearly Collective, privacy isn’t just about compliance—it’s about upholding the discretion and trust that define a truly exceptional luxury experience.